• You may check the status of your application online if you have received your Applicant Password from the Board. The Board emails you the Applicant Password once we have received your application, fee, and email address.

    If you have applied but you have not received an Applicant Password, request one by emailing the Board at info@ptot.texas.gov. Your applicant password will be sent to the email address that you send your request from UNLESS you specify a different email address in the text of your request. The email address you use will be added to the primary contact information we have on file for you. Work or school email addresses may change; please use a personal email address.

    To make sure that you receive emails from the Board:

    - Add info@ptot.texas.gov, admin@ptot.texas.gov to your "safe" e-mail addresses.
    - Check your "junk mail" and "bulk mail" folders for emails from the Board.
    - Contact your email provider if you need assistance with the above.

    What the Status Page shows: Your name, the list of required items, a received date by each item received, and NOTES at the bottom regarding those items if necessary. You will also see the date your temporary and/or permanent (regular) license was issued, and if you are a PT/PTA exam applicant, you will also see the date your exam registration was approved.

    Please allow 3 business days for us to process items received. Status information is updated and applicant passwords are emailed at the END of each business day.

    TEMPORARY LICENSE FIELDS FOR EXAM APPLICANTS - If you are applying by exam, you will see items required to get a Temporary License, even if you are not getting one.

    VERIFICATIONS FROM OTHER STATES - If you are applying by endorsement, you may have to send verification of licensure from more than one state. Each required state verification is listed separately with the two-letter state code (e.g. TX for Texas).

    Even if all your required items have been received and checked off, there is still time needed for processing and approving the new license.  This process could take from a few days to several weeks depending on the volume of new licenses waiting for final approval.   Phoning the office will not speed up this system, rather taking your call will delay the process.  

    If you have your Applicant Password, click on CHECK STATUS. A new window will open so you can return to this instructions page. The page is refreshed with new items received at the end of each business day.

    If no results are returned, it may be for one of the following reasons:

    - your applicant password is entered incorrectly (Letters must be in UPPER case)
    - your application has expired (applications are valid for 1 year)
    - your permanent license was mailed more than 7 days ago

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    333 Guadalupe, Suite 2-510 • Austin, TX 78701-3942 • Phone: (512) 305-6900
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