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Useful Contacts

Medicare/Medicaid

Medicare - Trailblazer Health Enterprises
Trailblazer has many other phone numbers for specific types of questions on their website.

     Part A Provider #: 866/640-9202 (rehab depts, hospitals)
     Part B Provider #: 866/280-6520  (independent practitioners)

Medicaid - Texas Medicaid and Healthcare Partnership (TMHP)
There are many phone numbers for specific issues on the TMHP website.
Automated Inquiry System (AIS) 800-925-9126

State Regulatory Agencies

TX Dept. of State Health Services (DSHS) - Licenses other health professions (such as Athletic Trainers. Massage Therapists, and Speech-Language Pathologists/Audiologists) and facilities that are exempt from registration, such as hospitals - 512/834-6650                                                  

TX Dept. of Aging & Disability Services (DADS) - 800-458-9858

    *long term care - 800/458-9858
    *nursing home - 800/252-8016
    *home health agency - 800/228-1570

Early Childhood Intervention (ECI/DARS) -  800/250-2246

TX Education Agency (TEA) (school setting) - 512/463-9734

Workers' Compensation (TDI) - 800/578-4677

Other Organizations

American PT Association (APTA) - Specialty certification, reimbursement and CPT code questions, information about the physical therapy profession, link to PT and PTA programs

Federation of State Board of Physical Therapy (FSBPT) - National PT/PTA Exam Handbook and other exam related materials, Score report and transfer service, links to other state PT Boards

Commission on Accreditation in Physical Therapy Education (CAPTE) - list of accredited PT and PTA programs

Office for Civil Rights - HIPAA  - US Health and Human Services Commission information on the Health Insurance Portability and Accountability Act

Texas PT Association (TPTA) - List of approved CE courses, CE approval form, link to Texas PT and PTA programs, association information


Report Violations

To report violations by a PT or PTA - ECPTOTE Complaint Form

To report violations by other health professionals - Health Professions Council

To report violations by a nursing home, home health agency, or assisted living facility -  Department of Aging and Disability Services (DADS) - 800/458-9858

To report Medicaid provider fraud, or abuse or neglect of a Medicaid recipient, contact the Attorney General's Medicaid Fraud Control Unit:
     Telephone: 512/463-2011
     Fax: 512/320-0974
     E-mail: mfcu@oag.state.tx.us

If you suspect dangerous abuse, neglect or exploitation of an elderly or disabled person, call 911 or local law enforcement. Or call the Department of Family and Protective Services, 24-hour toll-free abuse hot line at (800) 252-5400. 

For information for medical professionals who suspect a patient may be the victim of domestic violence or sexual assault, visit WomensLaw.org.

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333 Guadalupe, Suite 2-510 • Austin, TX 78701-3942 • Phone: (512) 305-6900
Fax: (512) 305-6970 or (512) 305-6951 • info@ptot.texas.gov

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