ECPTOTE Building Move Delayed until July 6-18, 2022 and Mail Information

Click here for further information.

Note on Mailing Items: If you are using a mail carrier other than USPS (United States Postal Service), for mail delivered by July 8, please continue to use the following address: 333 Guadalupe, Suite 2-510, Austin, Texas 78701-3942. When sending mail via USPS (or for mail delivered after July 8 by other carriers), use our new address: 1801 N Congress Avenue, Suite 10.900, Austin, TX 78701.

The agency’s building move begins today. Due to the temporary shutdown of the agency’s servers, the agency’s phone line will be unavailable starting around 5 PM today and continuing through tomorrow morning or longer, TBD. After the phone line has been re-established and until the move is complete, access to agency staff will also be limited and an operator may not be available. Individuals should anticipate delays in any return correspondence or communication. During the move, contact via email is preferred over phone calls; use the Contact Us link from the Looking for? menu on this page. Please note that many frequently asked questions may be addressed on the Boards’ web pages. See the related move announcement, accessible from the link above, for further information regarding the move and anticipated downtime/delays. 
 

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See the OT Act and Rules and License Renewal pages for related updates and resources.