One common mistake is entering a PO Box as the Home Address, or not submitting a contact phone number. As it clearly states in the instructions, you must have a home address with a physical street location on file with the Board for your renewal to be processed. Even if you pay for your renewal online and receive a transaction receipt, if we do not have a physical address on file you have not completed your renewal and the Board will not complete the processing of your renewal or update your license information on the website. Once your license expires, you may not practice until you have completed the renewal process and your license shows as current on our website.